People all around the globe use WhatsApp to stay connected with the small businesses they care about. Keeping this mind, WhatsApp rolled out a business Android app-which is free to download. Now, business owners can interact with customers easily by using this tool to automate and quickly respond to messages and queries. According to WhatsApp, the sole purpose is to drive companies to connect with their clients and customers easily.
Business Profiles: Helping customers easily in accessing business info like description, email, storing addresses, and website.
Messaging Tools: Save time by providing fast answers to frequently asked questions, greeting messages and away messages.
Messaging Statistics: Review simple metrics like reading many messages to see what’s working.
WhatsApp Web: To send and receive messages with WhatsApp Business on one’s desktop.
Account Type: People will be sure of talking to a business because they are listed as Business Account. Businesses will have Confirmed Accounts once their account phone number matches the business phone number.
People will continue to use WhatsApp the way they are using earlier and no need to download anything new. People will have full control over the messages they receive, with the ability to block any number, including businesses and can report spam.